American Fork City uses a water meter system with a base rate and tiers that increase the rate depending on usage  The City does a quarterly culinary water meter read and an annual sewer read, both of which are reflected in the next month's bill. So while we don't change our rates, if you used more you would pay more. Water meter reads are done in February, May, August and November. Sewer meter reads are done in February.

For information and tips about how to conserve water, visit Utah's Slow the Flow website here.

The following is an explanation of how your residential utility bill is calculated:

Service Monthly Base Rate Usage
0-3k gal -covered by base
3-6k gal -$3.59 per 1k gal
6-9k gal -$4.32 per 1k gal
Over 9k -$5.06 per 1k gal
Water Agency Assessment $6.50  
Sewer $35.55 $1.40/thousand gallons
based on the February read
Garbage $10.40 or $6.92 (additional bins)  
Recycling $6.24  
Storm Drain $8.50 Multi family & commercial also include an area charge.
Pressurized Irrigation $21.68 (up to 9k sq ft) More than 9k sq ft is billed at
.00271 cents per sq ft
*Culinary meter readings are done in February, May, August and November.
*Utility rates above are listed for 3/4 meter and smaller. See the resolution below for all other residential rates per meter size.

City Council approved a water rate realignment that adjusted rates depending on the user and usage. These adjustments went into effect July 1, 2018 and are revenue neutral, meaning the city is not collecting any additional revenue with these changes. The purpose of the adjustments is to better align what people pay based on their usage. As part of the analysis the city looked at commercial, single-, and multi-family residential units. Users in the city who use less water will likely see their water rates reduce overall, while those who use more water may see an increase in rates.

Contact Us

  1. Utility Billing

    51 E Main St
    American Fork, UT 84003
    Phone: 801-763-3000
    Fax: 801-763-3033
    Email: utilities@americanfork.gov

    Office Hours

    7:00 am to 6:00 pm
    Friday 8:00 am to 12:00 pm and 1:00 pm to 4:00 pm
    (Closed for lunch from Noon to 1pm)


    Customer Service & Utility Supervisor:

    Angie Katoa

    Customer Service Representatives: 

    Nancy Denning
    Chelyse Klepper
    Aleisa Nault
    Casey Murri

    Water/Pressurized Irrigation

    On-Call Phone: 801-404-1253


    On-Call Phone: 801-404-7167

    Storm Water

    On-Call Phone: 801-404-7167